U.S. Citizen Services

The United States Consulate General in Erbil suspended routine American Citizen Services appointments as of March 15.  We will resume routine services as soon as possible but are unable to provide a specific date at this time. 

Consulate General Erbil can offer emergency passport, Consular Report of Birth Abroad, and other emergency assistance to American citizens on a case-by-case basis.  If you have an urgent matter, please send an e-mail to ErbilACS@state.gov  to request an emergency appointment.   

Protecting public health is our priority.  We are observing COVID-19 health protocols, which require all emergency appointments to be individually scheduled.  Appointments may be not be immediately available and we strongly urge scheduling in advance.  The Consulate maintains strict sanitary standards on its premises, and all visitors and Consulate personnel will be required to wear facemasks during the appointment. 

American Citizen Services operations at Embassy Baghdad remain suspended. 

Country Specific information on COVID-19 can be found here:  https://iq.usembassy.gov/covid-19-information/.

Please note that if on the day of your appointment you are ill or have a contagious ailment, or have a fever or other symptoms of illness, you should email us at ErbilACS@state.gov to reschedule your appointment.

 If you have an emergency involving an American Citizen (such as a death, serious injury, abduction, or imminent threat to safety) please click here, or phone us at one of the numbers listed below.

  • During business hours from 8:00 am to 5:00 pm, Sunday through Thursday (local Erbil time is eight hours ahead of EST and seven hours ahead during EDT)
    • From Iraq: 066-211-4554
    • From the United States: 240-264-3467 and then extension 4554
  • After hours emergencies and on weekends (Friday, Saturday & Holidays):
    • From Iraq: 066-211-4000 and ask to speak with the Duty Officer
    • From the United States: 240-264-3467 and ask to speak with the Duty Officer

Email: ErbilACS@state.gov


The Consular Section does not accept phone calls regarding visa cases. If you have questions about a visa to the United States, please visit our visa page.


The Consular Section accepts cash (USD) only for payment of passport, citizenship, and notary service fees.